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Protect your Zoom meeting

CSUB Security Bulletin - Zoom Screen Sharing Security

When disseminating Zoom meeting details, we strongly recommend that you do not publicly post the meeting details. Rather email or text the Meeting ID only to those who should be participating the in meeting.

Avoid hosting large meetings or public events using your Personal Meeting ID (PMI) for your meeting ID. Your PMI is basically one continuous meeting and you don't want trolls invading your personal virtual space. Instead, Information Technology Services suggests using random meeting IDs for your large meetings.

If you are scheduling a meeting where sensitive information will be discussed, we recommend leaving Enable Join Before Host turned OFF.

Participants can still connect before the host. They will be in the queue and automatically join when the host joins the meeting.

The join before host option can be convenient for allowing others to continue with a meeting if you are not available to start the meeting, but with this option enabled, the first person who joins the meeting will automatically be made the host and will have full control over the meeting.

Your CSUB Zoom administrator has set this option to 'Off' by default. If you have this feature set to 'On', consider turning it back off if your meeting does not need this feature enabled.

In larger and public meetings, attendees can be disruptive with unwanted speech or sounds. Participants can be muted until the host gives them permission to speak.

  • When you sign in to your meeting, open the Participants pane by selecting Manage participants from the tool bar. Manage participants button
  • Select Mute All at the bottom of the Participants pane. Mute all button
  • When prompted, make sure to uncheck Allow Participants to Unmute Themselves before clicking Yes. Permission will be required every time a participant wishes to unmute their microphone. Uncheck self unmute option
  • To allow a participant to unmute, click the Unmute button next to their name in the Participants pane. The participant can now unmute their microphone. Allow participant to unmute button
  • To mute an unmuted participant, click the Mute button next to their name in the Participants pane. Mute participant sound button

Requireing Only Authenticated Users Can Join ensures that only attendees can join the meeting using an allowed email address with thier Zoom account.

The default authentication option @csub.edu email only will only permit admittance if the attendee is using a Zoom account registered to an CSUB email account.

authenticate domain setting

If you wish to add an exception to your meeting you can click the Edit button and add additional domains to your meeting seperateing them by a comma and a wild card. For example, somedomain.com can be added by placing ",*.somedomain.com " witout the quotes after the previous domain.

New meetings
New meetings scheduled with passcodes will operate much in the same way as previous meetings without a passcode. Zoom links for meetings with a passcode will have the passcode embedded in the link.
Passcodes need to be entered when attendees join:

  • Without Authentication
  • By Phone
  • By Meeting ID

Edit and Updating Existing MeetingsIt is important to note that Any meetings edited and updated to include a passcode will create a new link for your Zoom meeting. This may require you to distribute a new link or provide the passcode to your attendees.
For example, if the existing Zoom link is https://csub.zoom.us/j/1234567890 and you edit this meeting to add a passcode to it. A new modified link will then be generated in your meeting schedule.
https://csub.zoom.us/j/1234567890 becomes https://csub.zoom.us/j/1234567890?pwd=dGxWSDGEFKc2podsfczY0VGdtWklEMnBodz58409.
The old link will still work but will require those joining to enter the new passcode.

  • If you distributed a link copied from Zoom that was updated to include a passcode, you will need to provide a new link or the passcode to your participants
  • If your Zoom link for BlackBoard or Canvas was created using the integrated tool, your link within Blackboard or Canvas will automatically be updated. It is still recommended to provide the passcode to attendees in the event they are prompted to enter one.
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Using the Waiting Room
When joining Attendees will enter a staging area until they are admitted to the meeting. By default, the Host or Co-host can admit those in the waiting room to the meeting. Attendees can be permitted to allow others to join by setting a global option which can be found below.

If you would like to mitigate the use of the waiting room and not have passcode enabled, you can set special rules to allow attendees to bypass the waiting room. Please be advised that this is a global setting and will apply to all meetings you host.

Waiting Room Bypass
You can configure your universal waiting room options to alleviate how cumbersome it is to manage participants’ entry into your Zoom sessions.
Waiting Room Bypass is a global setting that will apply to all meetings you schedule on your account

  1. Login to https://zoom.csub.edu and click on “Sign In”
  2. Click on Settings from the left menu
  3. At the top you will see Waiting Room Options, click on Edit Options. There are two bypass options to select from
    • Users not in your account: This setting will allow attendees who have signed Zoom by Single Sign On (SSO) at least once to bypass the waiting room.
    • Users who are not in your account and not part of the allowed domains: All attendees who have signed into Zoom at least once using SSO or who’s Zoom account email matches the permitted email domain you specify.
      Example: Adding *.csub.edu will allow all SSO and CSUB email address who have not used SSOto bypass the waiting room.
      Waiting room settings window

Once all the participants have joined the meeting, the host can lock the meeting, thus blocking anyone else from joining the meeting.

  • Select Manage Participants at the bottom of the Zoom window
  • At the bottom of the Participants panel, select More
  • From the list that appears, select Lock Meeting

If you have already begun a session and find an unwanted attendee has joined:

  • If the Participants panel is not visible, select Manage Participants at the bottom of the Zoom window
  • Next to the person you want to remove, select More
  • From the list that appears, select Remove

Getting Started - Zoom Client Overview

Watch Zoom's Meeting Controls Video 

Current Client Patch Notes: Windows | MacOS | Linux | iOS | Android

Zoom Server Status
  1. Get Started with Zoom
    • If you are already a member of CSU Bakersfield, there is no need to sign up. You must, however, sign in though CSUB Single Sign-On (SSO) at least once to appear in the directory.
    • Click 'Sign In' in the upper right corner. You will then be directed to a login page.
    • Log in with your CSUB NetID and password Get Started with Zoom
  2. Launching From the Zoom Client - Install the Zoom Client
    • If you already have the client installed, you can skip this step.
    • Open a web browser and visit the Zoom Download Center
    • Click the Download button for 'Zoom Client Meetings' Install the Zoom Client
      • Note: For Android or iOS Mobile, scroll down and click the link for either the Apple App Store or the Google Play Store
  3. Sign in to the Zoom Client
    • Launch the Zoom Client
    • Select Sign In Sign into the Zoom Client
  4. Sign in with Single Sign-On
    • Select 'Sign in with SSO.' Do not use the 'Sign In' section. Sign in with SSO
    • If prompted for the Company Email, enter your CSUB email address into the field and continue. If prompted for the Company Domain, enter csub into the field and continue. Sign in with Company Email or Domain
    • Enter your NetID and Password, then click Login NetID and Password
  1. Schedule a Zoom Meeting
    • Web Browser: Select 'Meetings' from the left navigation bar and Click the 'SCHEDULE A MEETING' button near the top of the page Start Scheduling a meeting
    • Client: Select the blue 'Schedule' button Schedule a Zoom Meeting
    • Fill in the 'TOPIC' box to give your meeting a custom name
    • The description is optional
    • Use the Calendar icon to pick your meeting day; the default is the current date
    • Select the time while being mindful of AM and PM
    • Duration is the length of the meeting in hours and minutes Schedule a Zoom Meeting
    • If this is a recurring meeting, check the box for additional options. Be sure to set an 'end date,' which is the last date that the meeting will occur. Recurring Meeting
    • Choose Video 'On' for host and 'Off' for participants if they do not wish to have video turned on
    • For Audio, allow for 'VoIP (webcam microphone)' and 'Telephony' (allows the telephone to be the microphone). The best practice is to allow for 'Both.'
    • Meeting Options:
      • Password may be set and sent in a separate email to make certain that all participants were invited.
      • Enable participants to enter the meeting before the host joins meeting.
      • It is not recommended to enter the meeting before the host joins a meeting.
      • If you would like to record the meeting, select Record the meeting on the host's 'Local Computer.' You can also record the meeting to the cloud, which stores it on a Zoom server that can be accessed and shared with a simple link. The link can be copy and pasted into an email for sharing.
    • Click Save Meeting Options
  2. Invite People to a Scheduled Meeting
    • Zoom Supports three email services: Google, Outlook, and Yahoo. On the 'My Meeting' page, click the desired calendar format to generate an email that can be sent to participants. Invite People to a Scheduled Meeting
    • Using Outlook as an example, select 'Invite Attendees' from the ribbon. Add the email address to all guests in the 'To:' field. Click 'Send' to invite attendees. Add Participants from Outlook
      • Optionally, the invitation information can be copied to send via an alternative service or method. On the right side of the 'Invite Attendees' area, click 'Copy the Invitation.' A box will appear with the meeting information. Click the blue 'Copy Meeting Invitation' button to copy the text information. Then, paste the text into an email or IM. Invite via Email or IM

Watch Zoom's Sharing Your Screen Video 

Zoom allows for screen sharing on desktop, tablet and mobile devices running Zoom.

To enable participant sharing or change sharing settings:

  • Click on the up arrow next to the Share Screen icon Zoom Control Bar
  • Select Advanced Sharing Options
  • Click the radio button for All Participants screenshot of meeting settings

Watch Zoom's Breakout Rooms Video 

Breakout Rooms are great for group work during a lecture. Breakout Rooms allow you to split your Zoom meeting in up to 50 separate sessions. The host can choose to split the participants of the meeting into these separate sessions automatically or manually, and can switch between sessions at any time.

  • Room assignments can only set buy the host or attendees can be allowed to move freely between rooms with Self-Assigned Rooms. Self Assigned Rooms requires that both the host and attendees are using the desktop or mobile app running client version 5.0.3 or later.
  • Attendees using client version 5.0.2 or erlier, or connected by web will require the host to place them in the desired room.
  • Up to 50 breakout rooms can be created
  • Up to 200 attendees and 50 breakout rooms can be preset before the meeting starts if enabled in your meeting preferences
  • Breakout room participants have full audio, video and screen share capabilities
  • Options include
    • Placing in rooms automtaically
    • Allowing return to main meeting at any
    • Timer limit
    • Countdown until rooms close

If the meeting is being cloud recorded, it will only record the main room, regardless of what room the meeting host is in. If local recording is being used, it will record the room the participant who is recording is in. Multiple participants can record locally.

For detailed information on manaaging breakout rooms, see the Official Zoom Breakout Room Documentation on the Zoom Support Website.

Regular Zoom Meetings can host up to 300 participants. Webinars can be expanded up to 3,000 participants. Webinars are ideal for events expected to exceed or be close to 300 in attendance. They are also ideal for securing high profile events.

In decideing if a webinar is right for your event it is important to conisder what type of event your having. Meetngs are meant for interaction between all who join. Webinars are designed as a lecture or seminar format. Your audience is intended to watch with little or no interaction.

To help decide if Webinars are right for you, a detailed comparison between Zoom Meetings and Zoom Webinar features can be found on the Zoom support webpage.

Note: CSUB Zoom accounts cannot host or schedule Zoom Webinars without authorization from the Service Center. To host a webinar, fill out the web form (Login Required) or contact the CSUB Service Center. Please allow two business days to process your request.

Webinars are granted on a first-come, first-serve basis. Once your webinar date has passed, the license will be returned to the campus pool for others to use. Please request your webinars early, but no more than 90 days in advance.

Here are some highlighted links from the Zoom Webinar support page to help plan and conduct your webinar:

Note: You can also email the Service Center or submit a help ticket by visiting CSUB ServiceNow and selecting 'Get Support' at the top of the page.

Request Help

Hours

  • Services Center Walk-Up support is appointment only now. Hours are 9am-6pm. Appointments can be made by calling (661) 654-HELP (4357) or by visiting walkup.csub.edu
  • Service Center Phone Support is available by calling (661) 654-HELP (4357). Hours are 8am-6pm.
  • Lab A for students to access Lab computers is open seven days a week from 9am-6pm.

Connect with Us

Information Technology Services

16 LIB
9001 Stockdale Hwy.
Bakersfield, CA 93311

Phone: (661) 654-4357